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Terms & Conditions

Welcome to Chimney Hub Expert. By using our website and booking our services, you agree to the following Terms & Conditions. Please read them carefully before proceeding.

1. Services Provided

We offer:

  • Chimney Deep Cleaning
  • Hob Deep Cleaning & Servicing
  • Built-in Oven Cleaning & Maintenance

All services are performed by trained technicians, and we aim to deliver professional and reliable results.

2. Booking & Appointments

  • All service bookings must be confirmed via call or message.
  • Time slots may vary based on technician availability.
  • Customers must ensure correct address and contact details are provided.
  • If the customer is unavailable during the scheduled time, the service may be rescheduled.

3. Service Charges & Payments

  • Prices vary based on appliance condition, model, and work required.
  • Any additional parts (filters, motors, glass, knobs, etc.) are chargeable separately.
  • Payment must be made immediately after service completion.

4. Service Warranty

  • Chimney cleaning, hob cleaning, and oven cleaning include service warranty only for the cleaning work performed.
  • Warranty does not cover motor failure, electrical faults, spare parts, or pre-existing issues.
  • Warranty is not applicable if the appliance is misused or physically damaged after service.

5. Customer Responsibilities

Customers agree to:

  • Provide safe access to the appliance and workspace.
  • Ensure gas supply, electricity, and water are available if required.
  • Keep valuable items safely stored before cleaning starts.

6. Limitations of Service

  • We do not guarantee the repair of appliances that are extremely old, damaged, or discontinued.
  • Deep cleaning may not remove burns, permanent stains, or rust marks.
  • Inner motor cleaning is done only when it is safe and possible.

7. Cancellation & Rescheduling

  • Customers may cancel or reschedule at least 2 hours before the appointment.
  • Last-minute cancellations may result in a visit charge.

8. Liability

  • We take utmost care while servicing, but we are not responsible for minor wear and tear due to handling.
  • We are not liable for pre-existing damages, electrical issues, or internal faults.
  • We are not responsible for appliance malfunction caused by old age or poor installation.

9. Use of Website

  • You agree not to misuse the website or attempt unauthorized access.
  • All content, images, and information on this website are the property of Chimney Hub Expert and cannot be copied without permission.

10. Policy Updates

We may update or modify these Terms & Conditions whenever necessary. Any changes will be posted on this page with a revised date.

11. Contact Information

For questions regarding these Terms & Conditions, contact us:

Chimney Hub Expert
Phone: 8105828070

Thank you for choosing Chimney Hub Expert.